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Customs Broker in Indonesia (PPJK)

Q: How much does a customs broker cost in Indonesia?

Our brokerage fees are published in the app and quoted verbatim above (e.g. Rp 1.879.500 per AWB for air freight up to 500 kg). Duty, taxes, port charges, storage and trucking are separate.

Q: How long does customs clearance take in Indonesia?

With complete documents and no permit issues, 1–3 working days after arrival. Red-lane inspections or missing LARTAS permits add time; that is why we pre-check before shipment.

Q: Do I need an Indonesian company to import?

Commercial imports need an Indonesian importer with NIB/API. If you have none, we act as importer of record under contract.

Q: Which ports do you cover?

Tanjung Priok (Jakarta seaport) and Soekarno-Hatta (CGK airport) directly; other Indonesian ports on request or via Jakarta with domestic on-forwarding.

A customs broker in Indonesia is called a PPJK (Pengusaha Pengurusan Jasa Kepabeanan) — a company licensed by Customs (DJBC) to file import declarations (PIB) on behalf of importers. IndoExpress has been a licensed PPJK and freight forwarder in Jakarta since 2005, clearing cargo daily at Tanjung Priok seaport and Soekarno-Hatta airport.

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What We Do as Your Customs Broker

Classification & pre-check

HS code, duty rate, and LARTAS permits confirmed before you ship, so nothing is stuck on arrival.

PIB filing & payment

Electronic import declaration through CEISA/INSW, duty and tax payment, SPPB release.

Inspection handling

Yellow/red-lane document and physical inspections managed by our team at the terminal.

Importer of Record

No Indonesian entity? We can act as the importer of record under a formal contract with a valid tax invoice.

Brokerage Fees (published in our app, quoted verbatim)

Service	Threshold	Fee	Unit
AIR FREIGHT – Basic	≤ 500 kg (per AWB)	Rp 1.879.500	per AWB
AIR FREIGHT – Heavy	> 500 kg (per AWB)	Rp 1.879.500 + Rp 3.222/kg	per AWB + /kg di atas 500kg
LCL OCEAN – Basic	≤ 3 W/M (per B/L)	Rp 984.500	per B/L
LCL OCEAN – Standard	> 3 W/M (per B/L)	Rp 984.500 + Rp 232.700/W/M	per B/L + /W/M di atas 3 W/M
FCL 20ft	Per container 20ft	Rp 2.148.000	per box
FCL 40ft / 40HC	Per container 40ft atau 40HC	Rp 2.327.000	per box
RED LANE Surcharge	Jika terkena jalur merah	+ Rp 1.790.000	per AWB/BL/box
RUSH Processing	Urgent < 24 jam	+ Rp 1.879.500	per AWB/BL/box
UNDERNAME (opsional)	Jika pinjam izin impor (API/NIB)	Rp 2.864.000	per shipment
Dokumen Tambahan	Per dokumen extra	Rp 358.000 – Rp 716.000	per dokumen

All-in jasa clearance: PIB + SPPB + koordinasi DJBC + dokumen. Belum termasuk: gudang/storage, THC & biaya pelabuhan, agen (D/O), BM/PPN/PPh, trucking.

Documents We Need

Commercial invoice and packing list
Bill of lading / air waybill
Certificate of origin (Form E/D/AK etc.) if claiming FTA duty
Importer identity (NIB/API) or our IOR contract
Product permits where applicable: SNI, SDPPI, BPOM, AKL, quarantine, PI
MSDS for chemicals / dangerous goods

Typical Timeline

Pre-arrival: documents reviewed, HS and permits confirmed, PIB drafted.
Arrival: manifest matched, PIB submitted, duty and tax paid.
Lane assignment: green (release), yellow (document check) or red (physical inspection).
SPPB release: typically 1–3 working days after arrival with complete documents.
Delivery: trucking to your warehouse anywhere in Indonesia.

Duty & Tax Basics

Import duty by HS code, VAT 11%, and income tax article 22 (2.5% with an import licence, 7.5% without), all on CIF plus duty. Full explanation and calculator: Indonesia import duty & tax.

FAQ

How much does a customs broker cost in Indonesia?

Our brokerage fees are published in the app and quoted verbatim above (e.g. Rp 1.879.500 per AWB for air freight up to 500 kg). Duty, taxes, port charges, storage and trucking are separate.

How long does customs clearance take in Indonesia?

With complete documents and no permit issues, 1–3 working days after arrival. Red-lane inspections or missing LARTAS permits add time; that is why we pre-check before shipment.

Do I need an Indonesian company to import?

Commercial imports need an Indonesian importer with NIB/API. If you have none, we act as importer of record under contract.

Which ports do you cover?

Tanjung Priok (Jakarta seaport) and Soekarno-Hatta (CGK airport) directly; other Indonesian ports on request or via Jakarta with domestic on-forwarding.

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